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mnadaf/README.md

Hi there, I'm Muzammil Gulab Nadaf 👋

Technical Lead | Enterprise Application Support | L2/L3 Production Support

Welcome to my GitHub!

I'm a Technical Lead with nearly 9 years of experience supporting mission-critical enterprise applications across Retail and Life Sciences domains. I enjoy solving complex production issues, improving application reliability, and building practical solutions that keep business-critical systems running smoothly.

🚀 About Me

  • 💼 Technical Lead at Incedo
  • 💻 Nearly 9 years of Enterprise Application Support experience
  • 🔧 Specialized in L2/L3 Production Support
  • ☁️ Working with Cloud-hosted Enterprise Applications
  • 📊 Experienced in SQL Server, Azure DevOps, Splunk & REST APIs
  • 📚 Passionate about automation, operational excellence, and continuous learning

🛠 Core Expertise

  • Enterprise Application Support
  • L2/L3 Production Support
  • Incident Management
  • Problem Management
  • Change Management
  • Release Management
  • Root Cause Analysis (RCA)
  • SQL Server
  • Azure DevOps
  • Microsoft IIS
  • Windows Server
  • REST & SOAP APIs
  • Splunk
  • ITIL Practices

💻 Technology Stack

Languages & Frameworks

C# .NET Framework ASP.NET MVC

Databases

SQL Server MySQL

Cloud & DevOps

Azure DevOps Git GitHub

APIs

REST API SOAP API SoapUI Postman

Monitoring & Infrastructure

Splunk PRTG Microsoft IIS Windows Server

Enterprise Tools

ServiceNow IBM MQ ITIL

📊 GitHub Stats

🔥 Contribution Streak

🏆 GitHub Trophies

📌 Featured Projects

Coming Soon 🚀

  • Enterprise Application Support Playbook
  • Production Incident Management
  • Azure DevOps Release Management
  • SQL Server Scripts
  • REST API Testing Examples
  • Windows Server Migration Guide
  • Disaster Recovery Runbook

🌱 Currently Learning

  • Microsoft Azure AI Fundamentals (AI-900)
  • GitHub Actions
  • Docker
  • Kubernetes
  • AI-assisted Development

🤝 Connect With Me

📈 Contribution Graph

Muzammil's github activity graph

⭐ Thanks for visiting my profile!

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  1. hello-world hello-world Public

    My first Repository in GitHub.

  2. mnadaf mnadaf Public

    Config files for my GitHub profile.

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  4. enterprise-application-support-playbook enterprise-application-support-playbook Public

    A practical guide to enterprise application support, L2/L3 production support, incident management, troubleshooting, release management, and operational best practices.

  5. sql-server-support-toolkit sql-server-support-toolkit Public

    A practical collection of SQL Server scripts, troubleshooting guides, performance tuning queries, monitoring utilities, and production support resources for Application Support Engineers and DBAs.