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1. Amygos

   added this to the NethVoice 1.6 milestone on Mar 18, 2026
2. Amygos

   assigned

   Stell0

   and

   edospadoni

   on Mar 18, 2026
3. Amygos

   added this to NethVoiceon Mar 18, 2026
4. Amygos

   added

   nethvoiceBug or features releted to the NethVoice projectBug or features releted to the NethVoice project

   nethvoice-ctiThe issue is related to NethLink (NethVoice Web client)The issue is related to NethLink (NethVoice Web client)

   on Mar 18, 2026
5. github-project-automation

   moved this to Todo in NethVoiceon Mar 18, 2026
6. Amygos

   self-assigned this

   on Mar 18, 2026
7. andrea-marchionni

   added the

   Bug

   issue type on May 5, 2026
8. andrea-marchionni

   modified the milestones: NethVoice 1.6, NethVoice 1.7 on May 5, 2026
9. andrea-marchionni

   modified the milestones: NethVoice 1.7, NethVoice 1.8 on Oct 5, 2026
10. edospadoni

    unassigned

    Amygos

    and

    Stell0

    on Oct 23, 2026
11. edospadoni

    moved this from Todo to In Progress in NethVoiceon Oct 23, 2026
12. edospadoni commented on Oct 23, 2026

    

    edospadoni

    on Oct 23, 2026

    Last edited by edospadoni

    Member

    More actions

    Test

    Release: https://github.com/nethesis/ns8-nethvoice/releases/tag/1.8.0-testing.38 or later (nethesis/ns8-nethvoice#1100, nethcti-server nethesis/nethcti-server#372)

    api-cli run update-module --data '{"module_url":"ghcr.io/nethesis/nethvoice:1.8.0-testing.38","instances":["nethvoiceX"],"force":true}'
    

    The CTI now logs in to the report API on its local address (127.0.0.1:REPORTS_API_PORT, from listen_address in the report conf.json) instead of https://NETHVOICE_HOST/pbx-report-api, so the certificate on the NethVoice host, DNS and NAT no longer matter for this call.

    Setup: NethVoice with an active subscription (the report API refuses the login without it), reports enabled. CTI log lines are read with runagent -m nethvoiceX podman logs nethcti-server 2>&1 | grep -i nullCallPeriod (or the module logs in the cluster-admin UI).

    Test Case 1 - Self-signed certificate (the bug)

    • Before the update, with a self-signed certificate on the NethVoice host (no Let's Encrypt), the log shows problem logging in to nethvoice report with request: self signed certificate in certificate chain
    • After the update the log shows nullCallPeriod updated getting it from nethvoice-report: <value> and no TLS error
    • Change the "null call" time in the reports settings: within a minute the log shows the new value

    Test Case 2 - Valid certificate (regression)

    • Same checks as Test Case 1 with a Let's Encrypt certificate: nullCallPeriod updated ... with the configured value, no errors

    Test Case 3 - Null call period still applied

    • With a "null call" time of e.g. 10 seconds, a queue call abandoned before 10 seconds is not listed in the queue recall lists, one abandoned after 10 seconds is

    Test Case 4 - Restore

    • Restore a NethVoice backup (new instance, so a new REPORTS_API_PORT): within a minute of startup the CTI log shows nullCallPeriod updated ..., with no ECONNREFUSED repeating

    Test Case 5 - Reports UI unchanged

    • The reports web UI (/pbx-report) still logs in and shows data, settings can be saved
13. edospadoni

    added

    testingPackages are available from testing repositoriesPackages are available from testing repositories

    on Oct 23, 2026
14. edospadoni

    assigned

    andrea-marchionni

    and unassigned

    edospadoni

    on Oct 23, 2026
15. nethbot

    moved this from In Progress to Testing in NethVoiceon Oct 23, 2026
16. edospadoni

    added 2 commits that reference this issue on Oct 26, 2026

    fix(astproxy): reach the report API on its local address (#372)

    ...

    d38fe4a

    fix(cti): reach the report API on its local address (#1100)

    ...

    b660aed
17. andrea-marchionni

    removed their assignment

    on Oct 26, 2026
18. andrea-marchionni

    added

    verifiedAll test cases were verified successfullyAll test cases were verified successfully

    on Oct 26, 2026
19. github-actions

    removed

    testingPackages are available from testing repositoriesPackages are available from testing repositories

    on Oct 26, 2026
20. nethbot

    moved this from Testing to Verified in NethVoiceon Oct 26, 2026